Privacy Policy at cb888

At cb888, we take your privacy seriously. This Privacy Policy explains in clear and straightforward terms how cb888 collects, processes, stores, and safeguards personal information belonging to players and visitors on our platform. By using the cb888 website and its services, you acknowledge that you have read and understood this policy.

This policy applies to all users of cb888, including registered players, visitors browsing the platform, and anyone who contacts us through our support channels. We are committed to operating in compliance with applicable data protection principles and industry best practices to ensure every player's information remains secure at all times.

Information We Collect

To provide a complete and secure gaming experience, cb888 collects certain categories of personal information from players and website visitors. The information we collect falls into two broad categories: information you provide directly and information collected automatically through your use of the platform.

• Registration details: full name, date of birth, email address, and phone number.
• Location data: country and city of residence, including references such as Dhaka, Chittagong, or Sylhet, used to confirm eligibility.
• Financial information: transaction amounts, deposit and withdrawal records processed via bKash, Nagad, Rocket, or Upay, and account balance history.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Gameplay and activity logs: game history, session duration, wagering records, and platform interaction data.

We collect only the information that is necessary to deliver our services, maintain account security, meet responsible gaming obligations, and improve the overall player experience on cb888.

Sharing of Your Information

cb888 does not sell, rent, or trade your personal information to any third parties. We may share limited data with trusted service partners only to the extent strictly necessary for delivering our services. Situations in which limited sharing may occur include:

• Payment processors: bKash, Nagad, Rocket, and Upay receive only the transaction information required to process your deposits and withdrawals securely.
• Technology and security partners: third-party service providers who assist with platform maintenance, fraud detection, and cybersecurity are bound by strict confidentiality agreements.
• Legal obligations: where required by applicable law or a valid order from a competent authority, cb888 may disclose the minimum information necessary to comply.

We require all partners and service providers who receive any data from cb888 to maintain appropriate security measures and to use that data only for the specific, agreed purpose for which it was shared.

Data Retention

cb888 retains your personal data for as long as your account is active and for a reasonable period thereafter, as needed to fulfil the purposes described in this policy. In general, this means we store personal account data and financial records for a minimum period consistent with responsible gaming, fraud prevention, and dispute resolution obligations.

When data is no longer required for any purpose described in this policy, cb888 will securely delete or anonymise it. You may request early deletion of your data by contacting our support team, subject to any legal or contractual retention obligations that override the request.

Security of Your Data

Protecting your personal information is a core commitment at cb888. We employ industry-standard SSL encryption on all data transmissions between your device and our servers, ensuring that sensitive information — including payment details and login credentials — cannot be intercepted by unauthorised parties during transit.

Our internal access controls mean that only authorised cb888 team members with a legitimate operational need can access player account information. We conduct regular security reviews and update our technical safeguards in line with evolving best practices to maintain a safe and reliable platform for all players.

Third-Party Payment Processors

cb888 facilitates deposits and withdrawals through trusted local payment services including bKash, Nagad, Rocket, and Upay — all widely used and trusted throughout Bangladesh. When you conduct a financial transaction on cb888, relevant transaction details are passed to the applicable payment processor to complete the transfer. These processors operate under their own privacy policies and security standards.

cb888 is not responsible for the privacy practices of third-party payment processors. We recommend reviewing the privacy policies of bKash, Nagad, Rocket, and Upay directly if you have questions about how they manage the data involved in your transactions.

Age Restriction and Protection of Minors

cb888 is strictly an adults-only platform. All players must be 21 years of age or older to register and use the platform. We do not knowingly collect personal information from any person under the age of 21. During the registration process, players are required to confirm their age and provide accurate date-of-birth information.

If we become aware that we have inadvertently collected data from a user below the minimum age, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have accessed cb888 are encouraged to contact our support team immediately so that we can assist.